+ Post New Thread
Results 1 to 8 of 8

Thread: Webhosting company not replying to support ticket

  1. #1
    Senior Member webc's Avatar
    Join Date
    Feb 2014
    Posts
    358
    Post Thanks / Like

    Webhosting company not replying to support ticket



    If a webhosting company is not replying to a support ticket for a technical issue, what are the options available to a customer? How to get a response

  2. #2
    Administrator Fli's Avatar
    Join Date
    Mar 2013
    Posts
    2,410
    Post Thanks / Like
    Blog Entries
    1


    Is this useful / helpfull? Yes | No
    - Try to contact via e-mail or phone.
    - Try to find some public discussion about the host where they are active and try to post there to draw attention
    - Wait and try to work around the issue
    - switch your domain nameservers to a different webhosting

  3. #3
    Junior Member
    Join Date
    Aug 2017
    Posts
    3
    Post Thanks / Like


    Is this useful / helpfull? Yes | No
    Go with the livechat. Support team will respond quickly through live chat.

  4. #4
    Junior Member deepesh iyer's Avatar
    Join Date
    Jan 2018
    Posts
    3
    Post Thanks / Like


    Is this useful / helpfull? Yes | No
    Contact through live chat with them.
    Write a review of hosting experience what you faced with them, so they will respond you.

  5. #5
    Junior Member Aeja's Avatar
    Join Date
    May 2018
    Posts
    5
    Post Thanks / Like


    Is this useful / helpfull? Yes | No
    Getting in touch with the company via online chat or phone should be the fastest ways of getting support for your issue.

  6. #6
    Junior Member radwebhosting's Avatar
    Join Date
    Jan 2016
    Location
    Dallas, TX
    Posts
    21
    Post Thanks / Like


    0/1 found it usefull/helpfull Is this useful / helpfull? Yes | No
    Try emailing any addresses you find on the website if ticket system or live chat isn't working properly
    RAD WEB HOSTING - Dallas, Texas Data Center - WHM Reseller Hosting
    Clearance Dedicated Servers - 500Gbps DDoS Protection - KVM VPS Hosting

  7. #7
    Member TigerShark's Avatar
    Join Date
    Jun 2018
    Posts
    48
    Post Thanks / Like


    Is this useful / helpfull? Yes | No
    In a shared hosting environment, how many clients are assigned to each server? Is there a maximum? (This can be helpful in determining whether the host oversells space as well as whether you are likely to experience bandwidth or space issues)

  8. #8
    Junior Member jacobwallace's Avatar
    Join Date
    Dec 2014
    Location
    hyderabad
    Posts
    6
    Post Thanks / Like


    Is this useful / helpfull? Yes | No

    I don't know which hosting provider you are talking about. But Most of the cases in hosting industry you won't face such kind of things. Unfortunately if you got struck with this issue. I think your provider will have customer support or chat. You can use it.

+ Post New Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
 Protected by : ZB BLOCK  &  StopForumSpam