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Thread: 500 Internal Server Error for shared webhosting

  1. #1
    Senior Member webc's Avatar
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    Feb 2014
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    500 Internal Server Error for shared webhosting



    I am getting the following error, the hosting company says that other websites on the server are not facing the same problem. Does anyone know how to fix it

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    The server error logs are as follows
    [Sat Apr 13 01:25:11.487103 2019] [:error] [pid 586915] [client 149.200.4.121:64049] File does not exist: /home2/kdqzrgam/ugxe.com/wp-login.php
    [Sat Apr 13 01:24:05.812330 2019] [:error] [pid 586899] [client 149.200.4.121:63991] File does not exist: /home2/kdqzrgam/ebxm.com/wp-login.php

    Any help to fix the problem will be appreciated

  2. #2


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    hay lắm chủ thớt

  3. #3


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    Usually, 500 Internal Server Error is caused by some bad plugins. You need to try by deactivating plugins. At same time error logs shows that wp-login.php does not exist. Check the wp-login.php file manually, if it exists then follow the first step and if it does not exist then you can download it from a wordpress site.
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  4. #4
    Junior Member MilesWeb's Avatar
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    Check your RewriteBase and your RewriteRule in .htaccess file.

  5. #5


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    I think 500 error mostly generate due to large amount of traffic and for that shared hosting lose his place.

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