My negative ClanComs.com review: (server terminated, data deleted without notice, had to pay $50 penalty on top)
I would like to warn anyone to have anything in common with this company.
I had dedicated server from them more than one month. Sales support was good.
Then i found my data transfer limit is like 500kb/s (everywhere no matter from where i downloaded data), while advertised server transfer is 1000Mbps
So i had to submit support ticket, and they removed this limit. I somehow think they set this limit intentionally waiting if i will submit ticket and demand what i paid for.
Next month a few days i paid invoice, my server had connection issues, their website and support system was down and ClanComs was banned on the forum.
So i was afraid and submitted PayPal dispute in order to A) solve issue or B) get partial refund for the days server would be offline.
ClanComs immediatelly escallated dispute into claim and terminated my dedicated server service and wiped server data without any questions or prior notice sent.
That was their answer on my question what happend with the server.
After a few days ClanComs won money in paypal claim as it was intangible/virtual goods order, so i updated my ClanComs ticket (their website was online again) and asked to get a dedicated server for more than 14 days (remaining days i paid for server). As a reply i was notiffied that i have due invoice ($50) for opening Paypal dispute. Well i paid as it is per their TOS (yes, for "dispute").
Please think twice before getting in touch with these people. Thank you
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