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Thread: Which shared hosting company has the best support?

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  1. #1
    Administrator Fli's Avatar
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    Which shared hosting company has the best support?



    Hi, what is the shared hosting company with the best support to its custommers? Why do you think so?

  2. #2
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    0/1 found it usefull/helpfull Is this useful / helpfull? Yes | No
    I m from India and I do suggest HostingRaja, for best customer support, they provide 24/7 support in regional languages.

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    If you ask me, I've had a good run dealing with gigapros.com - their support is superb. Every question's answered very fast.
    BTW, they started to offer 15-day free trial on their personal hosting plans. No credit card required.
    Hope it will help.

  4. #4
    Junior Member KVChosting's Avatar
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    Quote Originally Posted by Clonderis View Post
    If you ask me, I've had a good run dealing with gigapros.com - their support is superb. Every question's answered very fast.
    BTW, they started to offer 15-day free trial on their personal hosting plans. No credit card required.
    Hope it will help.
    How long has the web host been in business? Have they changed management/ ownership in that time or, more importantly, recently?

  5. #5
    Senior Member AJKpeter's Avatar
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    0/1 found it usefull/helpfull Is this useful / helpfull? Yes | No
    As for me any satisfied customer would praise his host so there are lots of reliable hosts with polite professional support teams. Not the only one or a couple

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    Member deepak-sh's Avatar
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    Bigrock is the best shared web hosting provider which gives the 24X7 customer support services to their customers.

  7. #7
    Junior Member 24x7cloudservermanagement's Avatar
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    Bigrock was taken over by EIG and from that time the support has been an issue , delayed replies , downtime etc...

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    Member Stellajones's Avatar
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    HostingRaja has the best shared hosting support.

  9. #9
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    Before choosing, I first open a ticket with hosting company and then check their response time.

    Main thing is Billing response time, Many of company do not reply to billing ticket for 2 to 3 days which is very bad and off on weekends.

    So keep this in your mind while choosing hosting company.

    Can't suggest any best company, You will be need to find it yourself.
    Purchase Cheap Windows VPS from Dewlance.com & Yearly SSD Shared Hosting

  10. #10
    Junior Member tivanov's Avatar
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    Is this useful / helpfull? Yes | No
    I used serversuit hosting with good support.
    Also used some russians hosting providers, some of them like vscale also good support, but often bad.

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