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webc
05-26-2017, 01:52 AM
If a webhosting company is not replying to a support ticket for a technical issue, what are the options available to a customer? How to get a response

Fli
05-26-2017, 07:15 AM
- Try to contact via e-mail or phone.
- Try to find some public discussion about the host where they are active and try to post there to draw attention
- Wait and try to work around the issue
- switch your domain nameservers to a different webhosting

kriya
09-04-2017, 10:28 AM
Go with the livechat. Support team will respond quickly through live chat.

deepesh iyer
01-04-2018, 11:58 AM
Contact through live chat with them.
Write a review of hosting experience what you faced with them, so they will respond you.

Aeja
05-14-2018, 06:55 AM
Getting in touch with the company via online chat or phone should be the fastest ways of getting support for your issue.

radwebhosting
05-17-2018, 09:13 AM
Try emailing any addresses you find on the website if ticket system or live chat isn't working properly

Kairatech
12-16-2019, 05:49 AM
you can contact them either with a call or through a live chat. your issue will be resolved soon by contacting the live support rather than raising the support ticket.