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View Full Version : Litle guide on how to fix Connection Information Wordpress error



Fli
04-03-2014, 04:28 PM
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Connection Information
To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.

If You facing it too and do not want to waste time entering FTP details everytime you upgrade, install plugins etc, then you need to check you files permissions.

Example, i ZIPped my files on old hosting and unzipped on new linux server. The above issue was fixed by changing user permissions for the wordpress files and folders.

example my files are at:
/home/admin/wordpressblog/

ls -l /home/admin/wordpressblog

total 5972-rw-r--r-- 1 admin admin 2822 Mar 26 04:21 _htaccess_
drw-r--r-- 2 admin admin 4096 May 4 2010 cgi-bin
-rw-r--r-- 1 admin admin 394 May 4 2010 fantastico_fileslist.txt
-rw-r--r-- 1 admin admin 36 May 4 2010 fantversion.php
-rw-r--r-- 1 admin admin 395 Mar 20 2013 index.php
-rw-r--r-- 1 admin admin 19929 Mar 20 2013 license.txt
-rw-r--r-- 1 admin admin 9177 Mar 20 2013 readme.html
-rw-r--r-- 1 admin admin 82 Apr 28 2013 robots.txt
-rw-r--r-- 1 admin admin 3177 Apr 9 2012 script-main.php
-rw-r--r-- 1 admin admin 3151 Apr 9 2012 script-sub.php
-rw-r--r-- 1 admin admin 2231 Apr 9 2012 script-sub_.php
-rw-r--r-- 1 admin admin 5172363 Aug 23 2011 sitemap.xml
-rw-r--r-- 1 admin admin 671240 Aug 23 2011 sitemap.xml.gz
drw-r--r-- 6 admin admin 4096 Mar 27 00:00 tube
-rw-r--r-- 1 admin admin 4663 Mar 20 2013 wp-activate.php
drwxr-xr-x 9 admin admin 4096 Mar 20 2013 wp-admin
drw-r--r-- 9 admin admin 4096 Nov 12 2012 wp-admin_
-rw-r--r-- 1 admin admin 1354 Jul 30 2012 wp-app.php
-rw-r--r-- 1 admin admin 226 Sep 17 2011 wp-atom.php
-rw-r--r-- 1 admin admin 271 Mar 20 2013 wp-blog-header.php
-rw-r--r-- 1 admin admin 3522 Mar 20 2013 wp-comments-post.php
-rw-r--r-- 1 admin admin 244 Sep 17 2011 wp-commentsrss2.php
-rw-r--r-- 1 admin admin 3182 Mar 20 2013 wp-config-sample.php
-rw-r--r-- 1 admin admin 2673 Mar 26 03:56 wp-config.php
drwxrwxr-x 8 admin admin 4096 Apr 3 17:50 wp-content
-rw-r--r-- 1 admin admin 2718 Mar 20 2013 wp-cron.php
-rw-r--r-- 1 admin admin 246 Sep 17 2011 wp-feed.php
drwxr-xr-x 9 admin admin 4096 May 19 2013 wp-includes
drw-r--r-- 8 admin admin 4096 May 19 2013 wp-includes_
-rw-r--r-- 1 admin admin 1997 Mar 20 2013 wp-links-opml.php
-rw-r--r-- 1 admin admin 2408 Mar 20 2013 wp-load.php
-rw-r--r-- 1 admin admin 29310 Mar 20 2013 wp-login.php
-rw-r--r-- 1 admin admin 7723 Mar 20 2013 wp-mail.php
-rw-r--r-- 1 admin admin 413 Feb 5 2012 wp-pass.php
-rw-r--r-- 1 admin admin 224 Sep 17 2011 wp-rdf.php
-rw-r--r-- 1 admin admin 334 Feb 5 2012 wp-register.php
-rw-r--r-- 1 admin admin 224 Sep 17 2011 wp-rss.php
-rw-r--r-- 1 admin admin 226 Sep 17 2011 wp-rss2.php
-rw-r--r-- 1 admin admin 9899 Mar 20 2013 wp-settings.php
-rw-r--r-- 1 admin admin 18219 Mar 20 2013 wp-signup.php
-rw-r--r-- 1 admin admin 3700 Mar 20 2013 wp-trackback.php
-rw-r--r-- 1 admin admin 2719 Mar 20 2013 xmlrpc.php

as you can see i have "admin" permissions..

Check which username is assigned to apache by command: ps aux | grep apache

apache 3815 1.7 1.4 322884 29608 ? S 18:13 0:04 /usr/sbin/httpd
apache 12091 3.3 1.3 320836 28832 ? S 18:16 0:02 /usr/sbin/httpd
apache 12093 3.2 1.3 321860 29060 ? S 18:16 0:02 /usr/sbin/httpd
apache 17409 1.0 1.0 316444 22824 ? S 18:17 0:00 /usr/sbin/httpd
root 23757 0.0 0.0 6136 572 pts/0 R+ 18:17 0:00 grep apache

you see in first column "apache" so it is that username which you can try to change permissions to.

so i went one folder up (cd /home/admin/) and did command:

chown -R apache:apache wordpressblog

that command changes user permissions recursivelly for wordpressblog folder and its subfolders. If you do above command in wrong directory, you can make fatal failures on your system. You should probably backup your files first if you are not sure what you are doing.