etechsuppor
02-23-2021, 04:42 AM
eTechSupport has been in business since 2005 and has successfully catered to a global customer base for Remote Infrastructure Managed Services which include Outsourced Web Hosting Support, Remote Server Administration, Helpdesk & Live Chat Support, Server Management & Monitoring, Migration as a Service and much more.
Per Ticket Support Plan by eTechSupport is an ideal support solution for any newly launched Web Hosting Company as you only pay for support tickets without compromising on 24×7 support coverage. With lesser number of support tickets in the beginning and most of them being basic level 1 or level 2 tickets, it doesn't necessarily warrant hiring in-house support staff thereby increasing fixed recurring costs.
This ticket support is entirely white-label support where a first response time of 30 minutes is assured while average resolution time assurance is of 4-8 hours. We support Linux as well as Windows servers with or without control panels such as Plesk, cPanel, DirectAdmin etc.
Key Features:
L1 and L2 Level Support
24x7x365 Support Coverage
100% White-Label Support
30 Mins. First Response
4-8 Hours Resolution Time
Unlimited Servers
Certified Team of Techs
Monthly Quality Review
Plan – 50 Tickets
Price - $150
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
No- Carry forwarding
Order 50 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=2')
Plan – 100 Tickets
Price - $250
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
No- Carry forwarding
Order 100 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=3')
Plan – 250 Tickets
Price - $500
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
No- Carry forwarding
Order 250 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=4')
Plan – 500 Tickets
Price - $750
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
Carry forwarding Feature Included
Order 500 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=5')
Plan – 1000 Tickets
Price - $1250
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
Carry forwarding Feature Included
Order 1000 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=6')
Per Ticket Support Plan by eTechSupport is an ideal support solution for any newly launched Web Hosting Company as you only pay for support tickets without compromising on 24×7 support coverage. With lesser number of support tickets in the beginning and most of them being basic level 1 or level 2 tickets, it doesn't necessarily warrant hiring in-house support staff thereby increasing fixed recurring costs.
This ticket support is entirely white-label support where a first response time of 30 minutes is assured while average resolution time assurance is of 4-8 hours. We support Linux as well as Windows servers with or without control panels such as Plesk, cPanel, DirectAdmin etc.
Key Features:
L1 and L2 Level Support
24x7x365 Support Coverage
100% White-Label Support
30 Mins. First Response
4-8 Hours Resolution Time
Unlimited Servers
Certified Team of Techs
Monthly Quality Review
Plan – 50 Tickets
Price - $150
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
No- Carry forwarding
Order 50 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=2')
Plan – 100 Tickets
Price - $250
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
No- Carry forwarding
Order 100 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=3')
Plan – 250 Tickets
Price - $500
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
No- Carry forwarding
Order 250 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=4')
Plan – 500 Tickets
Price - $750
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
Carry forwarding Feature Included
Order 500 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=5')
Plan – 1000 Tickets
Price - $1250
24x7x365 Support
White Labelled
Unlimited Servers
30 Mins Response Time Assurance
3-4 Hours Resolution Time
Carry forwarding Feature Included
Order 1000 Tickets ('https://billing.etechsupport.net/shoppingcart.php?a=add&pid=6')