What is the role of social media in communication?

[indiaastro]

Hello friends,

What is the role of social media in communication?

[alfread]

dear friend,
Social media is a group of online communication options that allow users to participate, offer feedback, receive information and share ideas. Social media allowed her to have cost savings, improve customer communication, better target her consumers, and create reviews and loyalty.

[larib jems]

Social media is about conversations, community, connecting with the audience and building relationships. It is not just a broadcast channel or a sales and marketing tool. Authenticity, honesty and open dialogue are key. Social media not only allows you to hear what people say about you, but enables you to respond.

[John-Smith]

Social media not only allows you to hear what people say about you, but enables you to respond.